Chowrentoys.com's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. We will reply to any of your questions or concerns in a timely manner. When you purchase from us you will be contacted every step of the way from your order confirmation to when your parcel has been shipped. If you have any questions or concerns, we will be more than happy to help. You can contact us at [email protected] (24/7) or by phone (360) 298-9919 (M to F, 9am to 3pm PST). Please feel free to drop us a line to share your thoughts on the site. We love to hear from our customers. We see all feedback as a way to improve our service. All comments are welcome!